Account

How do I change my account details and password?
How do I create an account?
How do I cancel my subscription?
How do I delete my account information?
What should I do if I lost my password?

How do I change my account details and password?

Update your account details like name, email address, and password anytime by following these steps:

1) Click your name on the upper-right corner and click Settings:

2) Edit any field you’d like to change:

3) In case you have forgotten your password, click Update Password and follow the instructions:

How do I create an account?

It’s easy to create an account! There are two ways.

If you are not signed in, go to the Trellis home page, click on Pricing, and follow the prompts:

How do I cancel my subscription?

Trellis does not refund partial month payments. But you can cancel at any point by calling (833) 787-3547.

How do I delete my account information?

We don’t share your name, email address, or any other personal information with anyone. However, if you want your account information deleted just send us an email.

If you want to see all the data we’ve stored that is related to you please email us.

What should I do if I lost my password?

Sometimes you lose or forget your password. No problem.

Just go to the sign-in page and select the Forgot password? link. Enter your email address and an email will instruct you on how to get a new password.