Trellis Support

How Do I Redact My Information or Remove my Case Records from Google?

Redaction Request

Sealing Public Documents

FAQs

 

Content available on Trellis may contain names or other personal information provided by the court. If you are looking to have your case information sealed or redacted from our site, please follow the below steps, and our Support Team will begin processing your request. 

 

🔎 NOTE:  Trellis never charges for redaction requests.  Trellis never charges for processing redaction requests.  Be wary of third-party sites that offer redaction request services in exchange for a fee.  

Redaction Request

First, locate the specific case URL(s) that you would like redacted.  Redaction requests must be submitted by pressing the "Request Redaction" button directly on the url that you would like redacted.

To find your case url, please search your name and/or case at: https://trellis.law/search

Once you've identified the url you would like redacted, you may locate the Request Redaction button at the bottom right corner of every Trellis docket page. After clicking this button, please complete the following fields on the Request to Redact/ Remove Records Form: your name, email address, whether the record is about you, and why you would like the record redacted. If appropriate, you may also upload the applicable court order sealing the record. 

Trellis Support Team will process all requests in the order they are received. Support will contact you if additional information is needed. 

Once a request is processed, Trellis will remove public/ logged out access to the record and request that search engines not index that court record. 

Reminder, Trellis only controls urls that end in " ..... trellis.law".  Trellis does not control search engines, including but not limited to Google, Google's search results page, ranking algorithms, nor search engine's AI snippets.

If you have more than one case or docket URL that you would like redacted, each request requires its own submission for processing. Please follow the process above on each Trellis url and submit each request individually. 

Sealing Public Documents

Trellis is committed to furthering access to public records and transparency in the US justice system.  All data on our site is a matter of public record, published by court and government sites.  Trellis does not determine what is, and what is not, public record.  Only a court order sealing the record will remove a court record from the public record.   To learn more about how to seal court documents, please see FAQs below.

While Trellis takes every precaution to ensure that sealed records are not searchable on our site, if a record remains accessible on Trellis that has been officially sealed by a court, please advise our support team immediately by following the process to Redact a Record (listed above) and uploading the applicable court order.  

Please ensure that any request to remove or permanently delete a public record is accompanied by the applicable publishing court’s order to seal such documents.

Inquiries related to ranking and visibility within Google or other search engine search results outside of a Trellis Redaction Request should be directed to the applicable search engine directly.

Frequently Asked Questions

How do I get records removed from the Trellis: Legal Intelligence database?


1. Fill out Request to Redact/Remove Records Form by clicking on the "Request Redaction" button directly on the case url.

2. If requesting permanent deletion, rather than redaction, upload an Order to Seal from the applicable Court.

3. You’ll receive notice via email once access to the record has been redacted and/or removed.

How do I obtain an order to seal public records?

You may file a Motion to Seal in the applicable court.  Common Court Rules and procedures can be found below:


For more information on sealing public court records in California, please see Cal Rules of Court 2.551(b) : https://www.courts.ca.gov/cms/rules/index.cfm?title=two&linkid=rule2_551

For more information on sealing public court records in Texas, please see Rule 76(a): http://www.stcl.edu/lib/TexasRulesProject/TRCPPartIIsec4A/rule76a1990.htm

For more information on sealing public court records in New York, please see Uniform Rules for New York Trial Court, section 216.1: http://ww2.nycourts.gov/rules/trialcourts/216.shtml

For more information on sealing public court records in Florida, please see Florida Rules of Judicial Administration 2.059(c)(1): http://www.clerk-of-the-court.com/Docs/2.059.pdf

How do I stop certain records from showing up in Google or other search engine results?


First, follow the Redaction Request process outlined above.  Once you have completed the Redaction Request, Trellis will automatically remove access to the Trellis case url from public logged-out users, and request search engines not to index or rank the related case. Trellis does this automatically, as a courtesy, and never charges for this request. If the public Trellis case link has already been made inactive, but search engines continue to list the case in search results, you can contact Google or other search engines directly and ask for content to be removed. Note that removing content from Google and other search engines are determined solely by those companies.

https://support.google.com/webmasters/answer/6332384?hl=en&ref_topic=1724262

Additional Information About Our Process

  • We DO NOT process redaction requests made through email.  Completing the process above provides Trellis with the necessary information to process Redaction Requests quickly and efficiently.
  • If there is more than one case that you would like redacted, each case will require its own request for redaction.
  • Keep in mind that a redaction is not the same thing as removal or sealing of a case. If you want to seal a case from access on Trellis, public court portals, and all other legal research providers, you will need to obtain a court order.
  • We redact individuals' names and limit access to logged-out users, as a courtesy, but have no legal obligation to do so absent a court order sealing a public court record.
  • If you DO have a court order, please follow the steps above and attach your court order. We will process your request immediately.