Trellis Support

How Do I Get Help with Research Questions?

Step-by-Step Guide to Getting Your Research Questions Answered

If you have specific research questions and need assistance, our support team is here to help. Follow these steps to complete our contact form.

  1. Visit our Contact form 
  2. On the contact form, select 'Research Questions' from the 'Reason for Contact. dropdown menu.
    Screenshot of the Contact Form for Research Questions on Trellis Support
  3. Enter your first & last name, email address, and phone number in the respective fields.
  4. In the "Ticket Description" field, clearly and concisely describe the research question you need help with.
  5. After filling out all the necessary information, click the 'Submit Message' button at the bottom of the form. Once you submit the form, our support team will review your question and respond as quickly as possible.

Before submitting, please review all your information to ensure it is accurate and complete.

 

Watch this video on filling out the form for more assistance.

Video showing how to submit a form for research question assistance.